Cookie Policy

  1. INTRODUCTION
    1. In this Cookie Policy, when we say:
      1. we, us or our or Fentimans, we mean Fentimans Ltd, a limited company registered in England and Wales (company number: 02967193), whose registered office is Fearless House, Beaufront Park, Anick Road, Hexham, Northumberland, NE46 4TU.
      2. you or your, we mean the person who accesses and uses the Website (as defined below).
      3. the Website, we mean the website found at https://www.fentimans.com/ or any other website we may operate from time to time.
      4. personal data, we use these words to describe information that is about you and other individuals and which identifies you or those individuals.
  2. WHAT ARE COOKIES?
    1. Cookies are small data files that are stored on your browser or the hard drive of your computer when you browse the internet. Cookies collect and store information about the way a website or app is used, and can help integrate with other third party websites or apps. We use the term 'cookies' in this policy to describe cookies and other technologies that operate in a similar way (e.g. pixels and tags).
    2. Cookies can be set by the owner of the website or app (first party cookies) or by third parties who the owner of the website or app allows to present information, run content or provide other functionality on the website or app, such as analytics (third party cookies).
    3. There are also session cookies, which expire at a user's browsing session (normally when the user exits their browser), and persistent cookies, which are stored on a user's device for a longer period of time, and in between browser sessions.
    4. This Cookie Policy describes the different categories of cookies or similar technologies that may be used in connection with our Website and explains how you can manage them.
  3. HOW DO WE USE COOKIES?
    1. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
    2. We use the following cookies:
      1. Strictly necessary (or essential) cookies. These are cookies that are required for the Website to function properly. These essential cookies are always enabled because our Website won't work properly without them. They include, for example, cookies that enable you to log into secure areas of our Website and add items to the cart. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our Website.
      2. Functional cookies. These cookies allow us to understand how our Website is used and how we can improve it, for example, by helping us to store details about your actions and personalise your next visit to the Website. You can choose to reject all, or some, of these functional cookies.
      3. Performance cookies or analytical. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. You can choose to reject all, or some, of these analytical or performance cookies.
      4. Marketing cookies. These cookies are used by us and our partners, including Shopify, to optimise marketing communications and show you adverts. You can choose to reject all, or some, of these marketing cookies. You can find more information about the cookies we use on the Website in the table below:
      Cookie Name Provider Purpose Category Duration
      _ga Google Used to distinguish users by Google Analytics. Only added if in the Cookie Banner 'Accept' option is chosen Performance & Analytical 2 years
      _ga_YV69JN1BGJ Google Used to persist session state within Google Analytics. Only added if in the Cookie Banner 'Accept' option is chosen Performance & Analytical 2 years
      _landing_page Shopify Capture the landing page of visitor when they come from other sites. Performance & Analytical 2 weeks
      _orig_referrer Shopify Allows merchant to identify where people are visiting them from. Performance & Analytical 2 weeks
      _shopify_s Shopify Used to identify a given browser session/shop combination. Performance & Analytical Duration is 30 minute rolling expiry of last use.
      _shopify_y Shopify Shopify Analytics Performance & Analytical 1 year
      _tracking_consent Shopify Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. Functional 1 year
      keep_alive Shopify Used when international domain redirection is enabled to determine if a request is the first one of a session. Functional Session
      localization Shopify Used to localise the cart to the correct country. Functional 2 weeks
  4. HOW CAN YOU OPT OUT OF COOKIES?
    1. You can change your cookies preferences at any time when the cookie banner pops up on our Website. You can accept all the categories of cookies used on the Website by clicking on the 'Accept' button or reject all cookies (except the 'strictly necessary' cookies) by clicking the 'Decline' button. Alternatively, you can click on the 'Manage preferences' button to tick or untick to confirm your preference for each cookie category. Please refer to the table above for more information about the cookies used on this Website.
    2. You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit the Information Commissioner’s website, as well as allaboutcookies.org and www.youronlinechoices.eu.
    3. Please note that certain cookies which are strictly necessary for the core functionality of our Website may be set as soon as you visit the Website, but you can remove them using your browser settings. However, please be aware that this may affect our ability to update the Website to cater for user preferences and improve performance.
  5. Queries
    1. If you have any questions regarding this Cookie Policy or the way we use cookies or your personal data, please contact our Data Protection Officer by:
      1. telephone on +44 (0)1434 609847;
      2. email at info@fentimans.com; or
      3. post Data Protection Officer, Fentimans Ltd., Fearless House, Beaufort Business Park, Anick Road, Hexham, Northumberland, NE46 4TU.


This Cookie Policy was last updated in November 2025